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Shipping & Returns

Our Shipping rates are based on product weight or approximate cubed weight for that product. The total weight is

automatically calculated

and this can be viewed in your shopping cart before making your final purchase. Overseas orders receive a 10% GST price reduction and shipping and handling will be calculated based on products and destination.

All overseas orders will receive a shipping quote for confirmation before proceeding with your order.

Please Note 1: After payment is received, I will endeavour to ship your goods the same day,  but allow 3 working days (regardless of the method of shipping you choose). However, if for some reason this not possible, then I will email you if the delay is likely to exceed 4 days with the expected shipping date.

The Australia Post Parcel Service depending on where you live can be as quick as 2 days or up to 10 days. If you live in the outback please allow 7-10 days, regional Australia about 3-7 days, remember Australia post will not look for parcels until a "reasonable" period of time has passed.

Express Post is great but you must live within the designated delivery network to qualify for next day delivery or later. If you choose express post at checkout and your post code is outside the designated express post network, Australia Post will deliver it as fast as possible on a non-guaranteed basis. Budget Pilot Supplies does not check postcodes nor does it guarantee next day delivery, only that BPS will address and lodge  the post correctly.

An offer to express post your order means it will be posted to you as sooon as possible but this may be 3 days after I receive payment for the order. see Please Note 1 above.

Returns  (see terms and conditions clause 4)

As per clause 4, a returned product if accepted "must" be in its original unused condition with its packaging (in an as new resellable condition) along with a copy of your invoice and goods receipt, within 5 days of receipt for a refund. Returns will not be accepted after 5 days. Customer pays for the return of goods and outbound shipping charges are not refundable. email steve@budgetpilotsupplies.com.au if you intend to return goods for an authorisation.

 Please note that these items cannot be returned under any circumstances, Jeppesen Airways manuals, Charts, ERSA, AIP, DAP's CAR, CAO, WAC Charts, please call me if you are not sure about this policy.

 

 

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